Privacy Policy
Keeping your personal information safe at 2777 bad is one of our primary responsibilities. This policy explains how information is collected, stored, and used.
Table of Contents
1 Introduction
2777 bad is an online gaming and betting platform operated for users in Bangladesh. We are fully responsible for how we collect, store, and use the personal information you provide while using our services.
This privacy policy applies to all services and related platforms of 2777 bad. By using our website, you are considered to have agreed to the terms of this policy. To learn about the full terms of service, please read our Terms and Conditions page.
We believe data privacy is a fundamental right. That is why we are always transparent about what information is collected, why, and how.
2 What Information We Collect
2777 bad collects several types of information — some directly from you, and some automatically from your device or browser.
2.1 Identity Information
- Full name and date of birth
- Mobile number and email address
- National ID or passport number (when verification is required)
- Residential address
2.2 Financial Information
- Mobile banking account numbers (bKash, Nagad, Rocket, Upay)
- Details of deposit and withdrawal transactions
- Transaction time, amount, and method
2.3 Technical Information
- IP address and device identifier (Device ID)
- Browser type and operating system
- Login time and session duration
- Information on which pages were visited on the site and for how long
2.4 Gaming Information
- Details of games and events wagered on
- Win and loss history
- Bonus usage records
- VIP level and activity logs
3 How We Collect Information
We collect information in the following ways:
- Registration Form: Information you provide directly when creating an account.
- Identity Verification (KYC): Documents submitted for account verification.
- Transaction Records: Logs generated automatically during deposits and withdrawals.
- Cookies and Session Data: Technical information collected while browsing the website.
- Customer Support Communications: Details of messages you send via live chat or email.
4 How We Use Information
2777 bad uses your information only for specific and legitimate purposes. Under no circumstances will your information be used inappropriately or sold to third parties.
4.1 Service Operations
- Creating and managing accounts
- Processing deposits and withdrawals
- Calculating bonuses and VIP cashback
- Maintaining gaming history and balance records
4.2 Security and Fraud Prevention
- Verifying account ownership
- Detecting and blocking unauthorised transactions
- Monitoring for fraudulent activity
- Preventing the creation of multiple accounts
4.3 Responsible Gaming
We analyse gaming patterns to identify the risk of excessive gambling and provide timely support to users. This is explained in detail in our Responsible Gaming policy.
4.4 Communication and Support
- Sending important account-related notifications
- Providing live chat and email support
- Informing you about promotional offers (with your consent)
5 Data Storage and Security
2777 bad uses industry-standard security measures to protect your information. Our servers are secured with SSL encryption, and sensitive data is stored using layered encryption.
Key Security Measures
- SSL/TLS encryption used for all data transmission
- Passwords are never stored in plain text — only in hashed form
- Server access is restricted and controlled among authorised staff only
- Regular security audits and risk assessments
- Automated alerts for unusual logins or transactions
We take every possible step to secure your data. However, no system on the internet is completely impenetrable, so we also advise you to keep your password strong and not share it with anyone.
6 Sharing Information with Third Parties
2777 bad does not sell or rent your personal information to third parties. However, necessary information may be shared in the following limited circumstances:
6.1 Payment Processors
Only the information necessary to complete transactions is shared with mobile banking providers such as bKash, Nagad, Rocket, and Upay. These organisations have their own privacy policies.
6.2 Technology Partners
Limited information may be exchanged with trusted technology partners for game operation, data storage, or security verification. They operate under strict confidentiality agreements and may not use the information for any other purpose.
6.3 Legal Obligations
We may be required to provide necessary information under applicable laws of Bangladesh or valid instructions from a competent authority.
7 Cookies and Tracking Technology
Our website uses cookies — small text files stored in your browser. Cookies help us run the website smoothly and improve the user experience.
7.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and ensure security.
- Functional Cookies: Used to remember your preferences (language, betting limits).
- Analytics Cookies: Used to understand which parts of the site are used most — data is fully anonymous.
You can disable cookies from your browser settings. However, this may cause some website features to not work properly.
8 Information of Minors
2777 bad strictly prohibits anyone under the age of 21 from using the service. We do not knowingly collect any personal information from minors. Age is verified at registration and identity documents may be requested in suspicious cases.
If we become aware that information from a minor has been collected by mistake, that information will be deleted immediately and the account will be closed. This 21+ age rule applies to all casino and betting activities.
9 Your Rights
As a user of 2777 bad, you have certain fundamental rights over your own information:
- Right to Access: You may ask to know what information we hold about you.
- Right to Rectification: You may request that incorrect or incomplete information be updated.
- Right to Erasure: In certain circumstances you may request that your information be deleted, though it may not be possible to delete all information due to legal obligations.
- Right to Object: You may object to your information being used for marketing or profiling purposes.
- Data Portability: You may request to receive your information in a common format.
- Withdrawal of Consent: You may withdraw consent to promotional communications at any time.
To exercise these rights, contact our support team via live chat or email. We provide assistance in Bengali and English 24 hours a day.
10 Data Retention Period
2777 bad retains your information for as long as it is needed to provide the service or is required to be kept due to legal obligations.
- Active Accounts: All information is retained while the account remains active.
- Closed Accounts: Financial transaction records are kept for a period determined by applicable law even after an account is closed.
- Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies expire after a maximum of 12 months.
- Communication Records: The history of communications with the support team is retained for a set period to improve service quality.
11 Changes to the Policy
2777 bad reserves the right to update this privacy policy as needed. Any significant changes will be published on this page with a new effective date. For important changes, registered users will be notified by email or platform notification.
Continued use of the service after any changes will be considered as your agreement to the updated policy. We therefore advise you to check this page regularly. For more information about the overall terms of our service and your rights, you can also visit our About Us page.
12 Contact
If you have any questions or concerns about this privacy policy, please get in touch with us:
- Live Chat: Click the live chat button in the bottom right corner of any page on the website — available 24/7
- Email: [email protected]
Our support team provides assistance in both Bengali and English and gives proper attention to every request. For answers to common questions, you can visit our FAQ page.